“I met today with Alice Leeds [from Add a Concierge]; she has a startup business that she’s marketing to hotels…her product has ‘teeth’ and is pretty compelling. It’s a web based, real time restaurant / ground transfer / recreation / outdoor adventure concierge tool…Wouldn’t typically forward this type of offering…but I have to say, it could be quite viable.”
“Alice – I enjoyed and was impressed with your product and see a good fit. Great product and presentation……..”
“The concept of your program as he explained it makes perfect sense in my opinion, especially for a property like ours which isn’t in a position to invest specifically in a concierge position. These responsibilities are currently handled by various staff, but primarily the front desk.”
“I am really impressed. I truly believe you used the KISS (Keep It Simple Silly) method.”
“I visited 12 lodges last week, and three of them didn’t know there was fly fishing in the winter, and one of them didn’t know there is fly fishing in Colorado. I can see a huge benefit to this system.”
“A couple of weeks ago Add a Concierge presented a demo of this new system to some of us in the corporate office. This program could be a great benefit for each of you at the property level and Vail is one of the first towns where they are rolling out the system. Alice is a long-time Vail local and as a former concierge she knows firsthand what systems are needed to make our concierge (reservations and front desk agents as well) more effective and efficient.”