Add a Concierge offers a variety of services for properties looking to streamline operations, enhance productivity and maximize employee/vendor communication.
Our unique product empower guest service and concierge teams to request reservations, track and manage guest itineraries in real-time. The versatile design features of Add a Concierge will improve the overall capabilities of hospitality and tourism providers.
With Add a Concierge, your employees can quickly and confidently locate and share information with guests on vacation services using up-to-the-minute information from our vacation service providers.
In addition, Add a Concierge gives properties the unique ability to conveniently manage and greatly reduce the time spent by their associates on contacting vendors for updated pricing and service information. Voicemails to vendors, repeat callbacks and being put on hold, all while your guests are waiting, disappear.
Additional Services include:
- All reservations requests and their status can be viewed at-a-glance
- Immediate access to all past guest itineraries and preferences
- Real-time reservations and revenue reporting
- Hospitality professionals can license GetawayPlanners – our website designed for your guests to easily request their activities and outside services.
- Add a Concierge tracks and reports to you all transactions with our customized partner link.